CWC / BFC Loan process

Checklist:

• Confirm all information in Salesforce - Full name, mobile, email, mailing address, employment status, etc.

• At least three appointments are recorded in Salesforce's “Progam Engagement” area.

• Spending analysis is completed and reviewed with the client (use this to calculate loan repayment time). Upload the spending analysis to the Salesforce file.

  • Credibility loan: Term 6 or 12 months.

  • Opportunity loan: Term between 10, 12, 15, 18 or 20 months. Agree with the client depending on the available budget.

• Credit report release was provided and reviewed with the client. Upload the credit report to the Salesforce file.

• On Salesforce, create a “New Loan Request” and upload:

  • Photo ID

  • Paystubs of three months

  • Previous month's bank transactions (entire month, including name, account #, and address)

  • Additional support documents are needed to prove the client’s case (e.g., car repair bill, credit card bill, etc.).

  • Preferred disbursement method. Currently available: Cash App, Venmo, Paypal, Skyla direct deposit, and paper check (mailed to their address). For all ways, request a screenshot of the account name (showing their actual name or last name.

• In the Teams channel, “Loans to review” create a new post with this structure":

  • Tag Tonia McDougal (loans officer), loan review date, and applicant name.

  • E.g. Tonia McDougald Wednesday 11/13/24, One loan (Ronisha Parks)-Alisha

• After the loan is approved, complete the “CWC Loan Application” and “CWC Loan Check Request " forms.

• Create a new post in Teams Channel, “Loans in Play” a post with this structure:

  • Client name - Amount and kind of loan. Requested disbursement type.

  • E.g. David Garcia -$1000 Opportunity loan. 20-month repayment.  CashApp: $$money$$

• CWC Loan Application: https://www.emailmeform.com/builder/emf/cwc/loan_application